Cancellation/Refund Policy

At WorkGlobal, customer satisfaction is our top priority. We understand that plans can change, and we aim to provide a fair and transparent cancellation and refund process. Please review our policy below:

1. Order Cancellations:
   • You can cancel your order within [specific time frame, e.g., 24 hours] of placing it without any penalty.
   • Cancellations made after the stated time frame may incur a [specific percentage or fixed fee] cancellation fee.
2. Subscription Cancellations:
   • Monthly subscriptions can be canceled anytime before the next billing cycle.
   • Annual subscriptions are eligible for cancellation within [specific time frame, e.g., 14 days] of purchase, subject to our refund policy.
3. Event/Service Bookings:
   • Cancellations for booked events or services must be made at least [specific time frame, e.g., 48 hours] in advance to qualify for a full refund.
   • Late cancellations may result in a partial refund or no refund, depending on the terms of the booking.

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Refund Policy

1. Eligibility for Refunds:
   • Refunds are issued for cancellations made within the permissible time frame, subject to any applicable fees.
   • Refunds are not provided for services or products that have already been used, delivered, or consumed.
2. Processing Time:
   • Refunds will be processed within [specific time frame, e.g., 7-10 business days] of approval.
   • The amount will be credited to the original payment method used during purchase.
3. Non-Refundable Items:
   • [List items, e.g., perishable goods, downloadable products, personalized items].
   • In case of disputes, please contact us for resolution.
4. Refund Exceptions:
   • Refunds may not be granted for:
     • Orders with incorrect information provided by the customer.
     • Failure to adhere to the product or service usage guidelines.
     • Force majeure events that impact delivery or service completion.

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How to Request a Cancellation or Refund

1. Submit a Request:
   Contact us at [email/phone] with your order details and the reason for cancellation or refund.
2. Provide Documentation:
   If applicable, attach proof of purchase or relevant documentation to help us process your request quickly.
3. Receive Confirmation:
   Once your request is reviewed, we will notify you of the outcome and next steps.